Consumer Courts Delhi

By Team Legal Helpline India, January 19, 2020

A detailed write up about consumer courts Delhi with details of their jurisdiction and are covered under the consumer courts Delhi.

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Brief on Consumer Courts Delhi

Consumer Courts Delhi has been created under The Consumer Protection Act for redressing consumer’s grievances and protecting their rights and for creating consumer awareness and also for developing a strong consumer protection movement in Delhi.

The Consumer Protection Act, 1986 (68 of 1986) has been enacted to protect consumer’s interest.

The provisions of the Act are compensatory in nature. The Act intends to provide simple, speedy and inexpensive redressal of consumer’s grievances by establishing a three-tier forum, popularly known as Consumer Court’s:

Ist Tier of Consumer Courts Delhi:

District Forum – for claims upto Rs.20 lakhs.

II Tier of Consumer Courts Delhi:

State Commission for Redressal of Consumer Grievances – for claims above Rs.20 lakhs and up to 1 Crore and appeals against orders of district fora.

III Tier of Consumer Courts Delhi:

NationalCommission for Redressal of Consumer Grievances – for claims above 1Crore and appeals against orders of State Commission.

The complaints relating to following consumer grievances can be made before the Consumer Courts Delhi related to the following subjects which can be unfair business practice or unfair trade practice or deficiency of goods or services to a consumer.

The types of cases can be on any of the following subjects:

  1. Any unfair trade practice or restrictive trade practice adopted by the trader.
  2. Defective goods.
  3. Deficiency in service.
  4. The excess price charged by the trader.
  5. Sale of unsafe goods, which are hazardous to life and safety when used.

Consumer Courts Delhi is located in several parts of the city and can grant the following reliefs based on the nature of the complaint and the terms and conditions contained therein. The subject matter on which the consumer courts Delhi can deal with and pass orders are broadly categorized as under:

  • Repair of defective goods.
  • Replacement of defective goods.
  • Refund of the price paid for the defective goods or services.
  • Removal of deficiency in service.
  • Refund of extra money charged.
  • Withdrawal of goods hazardous to life and safety.
  • Compensation for the loss or injury suffered by a consumer due to negligence of the opposite party.
  • Adequate cost of filing and pursuing the complaint.

The jurisdiction of the consumer courts Delhi

The jurisdiction of the consumer courts Delhi is mainly territorial and based on the division of the Delhi into various land revenue and police districts.

The concerned police station where the complainant resides or has purchased the goods and services determines the jurisdiction of the consumer courts Delhi.

A list of the police stations covered under the jurisdiction of the respective consumer court is given hereunder for ready reference and for determination of the jurisdiction of the consumer courts Delhi.

Locate the Consumer Courts Delhi:

SN CONSUMER COURT ADDRESS JURISDICTION  – POLICE STATIONS WISE
1.        NORTH
TIS HAZARI, DELHI ROOM NOS. – 2 & 3, OLD CIVIL SUPPLIES BLDG.
KAMLA MARKET, DARYA GANJ, CIVIL LINES, TIMARPUR, ROOP NAGAR, MAURICE NAGAR, SUBZI MANDI, GULABI BAGH, PRATAP NAGAR, SARAI ROHILLA, BARA HINDU RAO, SADAR BAZAR, KASHMERE GATE, KOTWALI, LAHORE GATE, TOWN HALL (CHANDNI CHOWK), AND ANY OTHER POLICE STATION WHICH MAY BE CREATED IN FUTURE.
2.        SOUTH
C-22 &  23, UDYOG SADAN, QUTUB INSTITUTIONAL AREA, BEHIND QUTUB HOTEL, MEHRAULI, DELHI.
PARLIAMENT STREET, MANDIR MARG, TILAK MARG, CHANAKYA PURI, TUGLAK ROAD, HAUZ KHAS, MALVIYA NAGAR, MAHRAULI, DEFENCE COLONY, LODHI COLONY, KOTLA MUBARAKPUR, LAJPAT NAGAR, SRINIWASPURI, HAZARAT NIZAMUDDIN, GREATER KAILASH, CHITTARANJAN PARK, AND ANY OTHER POLICE STATION WHICH MAY BE CREATED IN FUTURE.
3.        WEST
C-BLOCK, COMMUNITY CENTRE, PANKHA ROAD, JANAK PURI, NEW DELHI.
PATEL NAGAR, ANAND PARBAT, MOTI NAGAR, TILAK NAGAR, JANAK PURI, VIKAS PURI, PUNJABI BAGH, PASCHIM VIHAR, NANGLOI, RAJOURI GARDEN, HARI NAGAR, KIRTI NAGAR, AND ANY OTHER POLICE STATION WHICH MAY BE CREATED IN FUTURE.          
4. NORTH-EAST
BUNKER VIHAR COMPLEX (WEAVERS COMPLEX), NAND NAGRI, DELHI.
SEELAMPUR, GOKALPURI, BHAJANPURA, WELCOME COLONY, NEW USMANPUR, KHAJURI KHAS, DILSHAD GARDEN, MAANSAROVER PARK, SEEMAPURI, NAND NAGARI, AND ANY OTHER POLICE STATION WHICH MAY BE CREATED IN FUTURE.
5. NORTH-WEST CONVENIENT SHOPPING CENTRE, BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI.   SULTANPURI, MANGOLPURI KANJAHANWALA, ASHOK VIHAR, SARASWATI VIHAR, KESHAV PURAM   SHALIMAR BAGH, JAHANGIR PURI, ROHINI, NARELA, SAMALPUR BADLI, ALIPUR, MUKHERJEE NAGAR, ADARSH NAGAR, MODEL TOWN, BAWANA, PARSHANT VIHAR, AND ANY OTHER POLICE STATION WHICH MAY BE CREATED IN FUTURE.
6. NEW DELHI
IST FLOOR ‘M’ BLOCK VIKASH BHAWAN I.T.O NEW DELHI-110002
CONNAUGHT PLACE AND ANY OTHER POLICE STATION WHICH MAY BE CREATED IN FUTURE.      
7. SOUTH-WEST
FIRST FLOOR PANDIT DEEP CHAND SHARMA SAHKAAR BHAWAN, SEC-20  PHASE -1 DWARIKA-NEW DELHI 110077
VASANT VIHAR, VASANT KUNJ, R.K.PURAM, SAROJNI NAGAR, VINAY NAGAR, DELHI CANTT., DABRI, NARAINA, MAYAPURI, INDERPURI, NAJAFGARH, JAFFARPUR KALAN, DWARKA, KAPASHERA, AMBEDKAR NAGAR, GREATER KAILASH, SARITA VIHAR & OKHLA AND ANY OTHER POLICE STATION WHICH MAY BE CREATED IN FUTURE
8. CENTRAL
MEZZANINE FLOOR, ISBT, KASHMERE GATE, DELHI
CHANDNI MAHAL, JAMA MASJID, HAUZ QUASI, I.P. ESTATE, PAHAR GANJ, D.B.G. ROAD, NABI KARIM, KAROL BAGH, PRASAD NAGAR, RAJINDER NAGAR. AND ANY OTHER POLICE STATION WHICH MAY BE CREATED IN FUTURE.
9. EAST
CONVENIENT SHOPPING CENTRE, SAINI ENCLAVE,  DELHI.
KALYANPURI, MANDWALI PARSH BAZAR, ASHOK NAGAR, MAYUR VIHAR, TRILOKPURI, VIVEK VIHAR, ANAND VIHAR, PREET VIHAR, SHAKARPUR, GANDHI NAGAR, KRISHNA NAGAR, GEETA COLONY AND ANY OTHER POLICE STATION WHICH MAY BE CREATING IN FUTURE              
10. SOUTH- II
C-22 &  23, UDYOG SADAN, QUTUB INSTITUTIONAL AREA, BEHIND QUTUB HOTEL,  EHRAULI, DELHI.
CHITRANJAN PARK, AMBEDKAR NAGAR, KALKAJI, BADARPUR, NEW FRIENDS COLONY, SANJOM VIHAR, AND ANY OTHER POLICE STATION WHICH MAY BE CREATED IN FUTURE.

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